Frequently Asked Questions

There are several ways to pay your tax bills including the following:

• At Kenton County Sheriff’s Office; pay with check, cash or credit card at the either of these addresses:
  • 1840 Simon Kenton Way
    Suite 1200
    Covington, KY 41011
  • Independence Court House
    5272 Madison Pike
    Independence, KY 41051
• By Check or Cash at any  Northern Kentucky Heritage Bank Location
• By Mailing Check to:
  Kenton County Sheriff
  P.O. Box 188070
  Erlanger, KY 41018
  • “We accept all post marks”
• Online card or electronic check payment.
• Through your mortgage company by escrow

If the taxpayer would like to change their mailing address for the tax bill and any other related mailings pertaining to property evaluation, they should contact Kenton County Property Valuation at 859-392-1750 or online at the Property Valuation Administrator website. A “Change of Address Form” will need to completed and sent to the Property Valuation Administrator in order to update the county records.

Questions concerning assessed values or exemptions (disability or homestead) should be directed to the Property Valuation Administrator's Office at 859-392-1750 or to the Property Valuation Administrator's website.

If you have purchased a property within the current year, the bill may still be in the name of the previous owner or both owners may be referenced on the bill.

The seller of the property would have “paid” their portion of the tax bill to the purchaser of the property (or their escrow/mortgage company) at the time of the closing. This means the current owner of record is responsible for paying the entire tax bill. If you received a tax bill and you have an escrow please forward the tax bill to your escrow/mortgage company.

If you or your escrow/mortgage company have not received a tax bill by October 15th of that tax year, please contact the Sheriff’s Office at 859-392-1800.

Payments made with checks not honored by a financial institution will be removed and marked unpaid in the system. There will be a $50 charge for returned checks.

Reimbursement for returned checks must be made by cash or certified check and will be processed in the applicable collection period, possibly resulting in additional penalties and interest.

Returned checks can only be processed at the Covington Sheriff's office location.

Questions concerning disability or homestead exemptions should be directed to the Property Valuation Administrator's Office at 859-392-1750 or to the Property Valuation Administrator website.

Make checks payable to and mail to:
Jude Hehman, Kenton County Sheriff
P.O. Box 188070
Erlanger, KY 41018-0903

No, the Kenton County Sheriff’s Office is not able to accept third party checks. Examples of these third parties include payroll, banks, government agencies, or personal checks.

Yes.  In 2008, the Kenton County Sheriff's Office began accepting payment by credit card with a convenience fee charged to the customer. Introduced in 2022, online payment via electronic check with a convenience fee charged to the customer became available. Visit the Kenton County Online Records website to make payments online.

No. The card must be present for the transaction to be processed in the Sheriff’s offices.

 Yes. If the homeowner has lost the bill or if the bill was originally sent to the incorrect party or address, the Kenton County Sheriff's Office can fax or email a duplicate bill.

 Yes, simply send a self-addressed, stamped envelope with your payment.

The Kenton County Sheriff's Office will apply the first correct payment received. The second payment will be returned to whoever issued the check.

Note, that if the escrow/mortgage payment is part of a multiple tax bill payment, the Kenton County Sheriff's Office will process the bills that need to be paid and write a refund to the issuing agent for any duplicate payments.

Yes, exemption information is forwarded to the Sheriff’s Office by the Property Valuation Administrator. Refunds will begin to be written around the beginning of November in the order they were received.

No, Heritage Bank will need the entire bill to accept payment. The bank representative will separate the bill, keep the part needed for the payment and return the customer’s portion. The bank should stamp the customer’s stub with a paid mark.

Yes. There is a couple of days delay for the bill to show paid at the Sheriff’s office but the payment is credited for the date and payment period it was presented at the Heritage Bank location.

Yes. In an effort to eliminate automated access you will need to verify yourself to the Kenton County Online Records website. On the website, select "Click for Free Access", and then "Tax Bills". From here, you can either search by owner name, or by property location.

Search by Owner Name

1. Select the "Owner Name Search" button
2. Type the Last Name followed by the First Name
3. Select the "Search" button
4. Select the Numbered button

Search by Property Location

Select the "Property Location Search" button

1. In the "House Number" box, type the house number.
2. In the "Street Name" box, type the street name.
3. In the "Street Suffix" button, type the abbreviated street suffix (like AVE or RD)
4. In the "Direction" box, enter N, S, E or W if applicable.